❓FAQ

💻 What kind of courses do you offer?

We specialize in bite-sized, emotionally intelligent training for remote professionals. If you work in support, onboarding, or customer service, our courses help you sound confident, warm, and clear—even through a headset.


⏱️ How long are the lessons and modules?

Each module is designed to be completed in 45–60 minutes. Lessons typically take 10–15 minutes, with optional activities you can revisit anytime.


📱 Do I need special software to take a course?

Nope! If you can stream a video or send an email, you’re good to go. Our courses run inside your browser—no downloads, no plug-ins, no stress.


📩 Will I get a certificate when I finish?

Select courses may offer a Proof of Completion. If certification is important for your role, check each course description for details.


💬 Can I contact someone for support?

Absolutely. Head to our [Contact Page] or email us directly for help with login issues, course questions, or anything else. We’re real people—and we’ll respond like it.


🧠 Who created these courses?

Wataps.com was founded by Toya, a creative strategist and instructional designer. She also authored three children’s book series under the pen name Simone Cannon—a testament to her voice-first approach to learning and connection.